Aegisys provides Internet Domain Name Registration, World Wide Web page hosting, Disaster Recovery, Application Hosting through our ExclusiveNET, and Electronic Mail services. Aegisys maintains certain legal and ethical responsibilities regarding the use of its host computer network and equipment involved with these services.

Aegisys's general policy is to act as a neutral provider of hosting services to the global Internet. Aegisys has specific ethical concerns regarding the use of its computers detailed below. Aegisys reserves the right to suspend or cancel a customer's access to any or all services provided by Aegisys when Aegisys decides that the account has been inappropriately used.

All pricing is guaranteed for the term of payment received. Aegisys reserves the right to change prices at any time. Existing customers, however, will be grandfathered into their current pricing in the event prices change in the future. Payment is due on the first day of the anniversary month or period following the date the account was established. Any account past due more than 10 days is subject to suspension. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Aegisys in writing with a request for termination of services. Checks returned unpaid (NSF) will be assessed a $25 charge. All payments are in Canadian or US currency based on country of origin.

Accounts will be automatically billed, on a monthly, quarterly, semi-annual or annual basis. All invoices will be billed during the first week of the month the account is due.

In the event the cheque is declined by their bank, the customer will be notified by email or phone to the email/phone number on file. Past due accounts that are not brought current by the 10th day of the current billing month are subject to suspension and possible account termination. In addition, the customer is solely responsible for keeping their contact information current with our company such as email address, telephone number, etc.

There will be a $25 Re-Activation Fee on any accounts suspended and then later re-activated. The company listed on the invoice statement will be Aegisys. The customer is responsible for notifying Aegisys of any address changes, name changes to the invoices on file as well as updating the expiration date when necessary.

Aegisys reserves the right to cancel service at any time. All fees paid in advance of cancellation will be pro-rated and paid by Aegisys if Aegisys institutes its right of cancellation. If cancellation is caused by a customer's violation of our policies, then no refund is due.

Due to security concerns, all account cancellations must be done in writing via US or Canadian mail or Fax. The letter should include, a valid signature of the primary contact of the account. In addition, the following items are also required: domain name, reason for cancellation, user name, and original account password.

Within the first 30 days, customers can cancel service any time and will be refunded any amount exceeding the pre-payment of the current term. After 30 days, we will honor all cancellations but no pro-rated refunds will be issued.

Refunds

Any company refunds due, will be issued by company check or a credit posted to the credit card on file within 15 days of receipt of cancellation. The account will be cancelled and all information deleted at the end of the current billing period, unless a date of cancellation is specified. Setup Fees, Domain Name Registrations, Domain Name Renewals, Overages, FTP/File Hosting and Domain Parking fees are non-refundable.

If you are on an annual payment plan and we have not been notified prior to renewal in a manner abiding by our written Terms and Conditions, your account will be renewed, your account charged and there will be no refunds during the subscription period. If there are extenuating circumstances leading up to the cancellation, then Aegisys may at its sole discretion refund a portion of the unused hosting fees less a $100.00 disposition fee.

Due to security concerns, account password change requests must be in writing and must be made from the original website owner. The request must contain the old password and the new desired password and emailed to support@aegisys.com . Telephone requests will not be responded to.

Customers are not permitted to resell or sub-sell web hosting services off of their primary domain name. Aegisys reserves the right to refuse service and/or access to its servers to anyone. Aegisys expressly forbids server use for distribution, storing, processing, or otherwise handling in any way the following:

• Adult material - Includes extreme adult material such as explicit images, or obscene content. Partial Nudity & Nude Modeling does NOT fall into this category.
• Hacking material - Includes pirated software, phreaking, hacking, Anarchy, and any sites which provide 'links to' or 'how to' information about such material.
• Spam material - Includes all forms of unsolicited bulk emailing.
• Illegal material - This includes copyrighted works (i.e. mp3 music files, ROM's, emulators), and any material in violation of any Federal, State or Local regulation.

Customer agrees that it shall defend, indemnify, save and hold Aegisys harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against Aegisys, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Aegisys against liabilities arising out of: (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Aegisys’s server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Aegisys’s server.

Aegisys will not be responsible for any damages your business may suffer. Aegisys makes no warranties of any kind, expressed or implied for services we provide. Aegisys disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Aegisys and its employees. Aegisys cannot be held responsible for prices listed on banners or on search engines as these may be outdated. Please refer to our current pricing that is listed on our website. Aegisys reserves the right to revise its policies at any time.