Submit ticket Via Email
Submit a ticket using your favorite email client. Your email will auto generate a ticket sending you confirmation your case has been submitted. You will see everything from ticket creation to resolution
Support Chat
Start a chat direct to Aegisys Support. Our Support chat auto creates a ticket for you so your chat history is captured inside your ticket. Receiving Support has never been easier.
Aegisys Phone Support
Toll Free - 1 866 961 1805 Option 1
Direct: 705 222 3652 Option 1
Option 9: - After hours
Office Hours: 8:30-5PM EDT
Aegisys Customer Portal
Using your Browser, connect to our Customer portal to view or create tickets, ticket status, or manage invoices 24x7x365 from anywhere
Getting the IT Support you need is easy
We have the technology and industry expertise to develop solutions that can connect your technology to your people and businesses
15
K +
Happy Clients
7280
+
Health Checks per hour
10
K +
Finished Projects
9900
+
Cups of Coffee
Some of our esteemed partners
22
Years of experience in IT Solutions & Business Support
Aegisys Cloud Solutions provides the expertise and support required to effectively manage IT environments. We recognize that every business is different. That’s why we employ a customized approach to managed IT services. Our team ensures tailored maintenance, support, security, backups and monitoring so that performance is always optimized while costs are reduced.
24/7 System Administration
Mitigate interruptions from hindering your business with 24/7 system administration. Aegisys provides timely troubleshooting and issue resolution to ensure the continuous health of your IT environment.
Helpdesk Support
Provide your team members with the IT support they need to perform critical tasks. Our 24/7 remote help desk support allows organizations to benefit from expert assistance and constant accessibility while saving on costs.
Monitoring & Alerts
Gain powerful insight on IT deficiencies and risks through monitoring and alerts. Our hands on approach ensures access to relevant system data, which leverages leading RMM tools. Count on our always-on performance tracking to leave no stone unturned.
License Management
Ensure your organization is compliant with the latest IT requirements through FenceCore’s license management services. Our team of dedicated license specialists are available to manage compliance regulations, renewals and updates.
Patch Management & Firmware Updates
Ensure your systems are up-to-date and strategically deploy and schedule optimizations through critical patches and firmware updates. FenceCore’s security-first focus guarantees that system flaws are always repaired in a timely and effective manner.
Web and Virtual Cloud Server Hosting
On our own network and never outsourced, Aegisys provides the very best in your hosting solutions and integrations seamlessly.
Why Choose Us
Pro-Active Support
for your unstoppable business
Our team of trusted industry experts specialize in hardware and software procurement, account management technical support, system administration and project management.
Aegisys Pro-actively monitors managed devices 24×7 and in some case automates fixes all without interrupting your day or schedule.
Aegisys Solution specialists are well experienced in all aspects of business networks and design. From all server operating systems to databases and all things inbetween, Aegisys has the experience to get it running right and keep it that way!
We eliminate the finger pointing and provide and support everything you need to operate your business technology.
