IT Infrastructure Built for Ontario Electrical Distribution Companies.
Aegisys delivers managed IT, SCADA security, Northstar CIS hosting, smart meter integration, and critical infrastructure protection to Ontario LDCs and municipal utilities — all from SOC 2 Type II certified Canadian data centres.
- SOC 2 Type II certified — independently audited, clean opinion
- Northstar CIS & Metersense partner since 1989 (35+ years)
- All data hosted in Canadian infrastructure — zero foreign jurisdiction
- SCADA and OT/IT security expertise across distribution environments
- Smart meter & 3rd-party integration management included
- Water and sewer treatment facility support available
Northstar CIS & Metersense technology partner since 1989 — the longest-running Northstar hosting expertise in Canada.
The challenge
Ontario LDCs operate at the intersection of IT, OT, and regulation.
Electrical distribution companies face a convergence of challenges that generic IT providers can't address: aging OT environments running alongside modern IT, smart meter deployments adding thousands of networked endpoints, IESO and OEB reporting obligations, and escalating cyberattacks targeting critical infrastructure.
Aegisys has been solving these challenges for Ontario utilities for over 35 years. From Northstar CIS deployments in 1989 to today's AMI integrations and OT security programs, we bring operational depth that no generalist MSP can match.
Critical infrastructure is a top ransomware target
Utility operators are among the most targeted sectors. An IT breach in your corporate network can pivot to operational systems — and a SCADA disruption means service outages affecting entire communities.
Smart meters expand your attack surface significantly
AMI deployments introduce thousands of networked devices. Each endpoint is a potential vector — requiring security architecture, monitoring, and data pipeline protection from day one.
IESO & OEB compliance demands documented controls
Regulatory compliance isn't just about audits. It requires ongoing documented controls, change management processes, incident response capability, and trained staff — all supported by your IT partner.
Integrated water & wastewater adds cross-facility risk
Municipal utilities running electrical distribution alongside water and sewer treatment face compounded regulatory and security requirements across multiple SCADA environments.
Doc says:
“Utility IT isn't a commodity. It's critical infrastructure — and it needs a partner who understands what's at stake.”
When an electrical distribution company goes dark, it's not a productivity problem — it's a community emergency. The IT and security controls that protect your SCADA environment, your CIS billing platform, your AMI head-end systems, and your corporate network all need to work together with precision.
Aegisys doesn't just manage tickets. We understand Northstar CIS. We understand Metersense. We understand OT/IT boundaries. We understand what a 30-minute outage means to an LDC serving 20,000 customers. That's the difference between a generic MSP and a utility IT partner.
What we deliver
End-to-end IT for the full utility stack.
From corporate IT and cybersecurity to SCADA protection, CIS hosting, smart meter integration, and water treatment facility support — all under one accountable partner.
IT Infrastructure
Resilient, monitored infrastructure purpose-built for the uptime demands of Ontario electrical distribution operations.
- Managed workstations, servers & network
- 24/7 helpdesk with 30-min average response
- Patch management & vulnerability hygiene
- Lifecycle planning & hardware procurement
- Remote & on-site support across multiple locations
SCADA & OT Security
Operational technology environments face unique risks. We bridge the IT/OT gap with security controls that don't disrupt distribution operations.
- OT/IT network segmentation & monitoring
- SCADA environment security assessments
- Anomaly detection for industrial control systems
- Change management & patch support for OT systems
- Incident response aligned to utility operations
Cybersecurity (SecureONE)
Layered security from endpoint to network — purpose-built to protect utility infrastructure from escalating threats targeting critical infrastructure.
- EDR/XDR monitoring & 24/7 SOC alerting
- Virtual penetration testing
- Phishing protection & identity hardening
- Dark web monitoring for credential exposure
- Incident response & recovery support
Financial & CIS Systems
Customer Information Systems and financial platforms are the revenue backbone of your LDC. We keep them secure, available, and compliant.
- Northstar CIS production & DR hosting
- Financial application support & integration
- Billing system availability & backup
- Role-based access controls & audit logging
- IESO data reporting infrastructure support
Specialized IT
Utilities run specialized applications that generic MSPs don't understand. Our team has deep experience with the platforms LDCs actually use.
- Metersense AMI platform hosting & support
- Outage Management System (OMS) integration
- GIS & asset management platform support
- Distribution Automation systems integration
- Custom application hosting in Canadian infrastructure
Water & Sewer Treatment
Municipal utilities operating water and wastewater treatment alongside electrical distribution get unified, security-first IT management across all critical systems.
- SCADA support for water & wastewater systems
- Network segmentation between utility verticals
- Compliance-supportive infrastructure for MOE requirements
- Monitoring and alerting for treatment facility systems
- Cross-facility IT standardization & reporting
Northstar technology partner
Canada's most experienced Northstar hosting partner.
Aegisys has been deploying, supporting, and hosting Northstar CIS and Metersense systems since 1989. We've hosted 26 Metersense instances concurrently — the largest deployment on record — and our operational models remain industry standards across Canadian LDCs.
Our Northstar hosting platform runs in SOC 2 Type II certified Canadian infrastructure with full redundancy, 24/7 monitoring, and disaster recovery options. Production, DR, and test environments available.
Years of Northstar deployment experience
Since the first Ontario LDC implementations in 1989
Metersense instances hosted concurrently
The largest concurrent deployment on record
Canadian data residency — no exceptions
Sudbury, Ontario data centres; zero foreign jurisdiction
Type II certified infrastructure
Independently audited with clean opinion, annually
Integration & external systems
Smart meters, 3rd-party systems, and security deployments — managed.
Modern LDCs operate a complex ecosystem of vendor systems, AMI infrastructure, and external connections. We provide the secure IT backbone that ties it all together.
Smart Meter & AMI Integration
Advanced Metering Infrastructure introduces thousands of networked endpoints into your distribution environment. We manage the IT security, connectivity, and data pipeline surrounding your AMI deployment.
- Metersense hosted in SOC 2 certified Canadian infrastructure
- Secure communication channels between meters and head-end systems
- MDM Head-End Server (HES) infrastructure support
- Data integrity monitoring for meter reads and interval data
- AMI network security segmentation from corporate IT
3rd-Party Managed System Integration
Ontario LDCs rely on a complex stack of vendor-managed applications. We provide the secure connectivity layer and IT management that keeps third-party systems operating safely within your environment.
- IESO systems connectivity & interface management
- Vendor remote access controls & privileged session management
- Microsoft 365 & collaboration platform integration
- OMS, GIS, and asset management system integration
- API security monitoring for third-party data exchanges
Security-Specific Deployments
Utility-grade physical and logical security deployments that protect control rooms, substations, and data centre infrastructure from both cyber and physical threats.
- Verkada intelligent video surveillance & access control
- Substation and field device remote monitoring
- Zero-trust network access for remote utility workers
- Privileged Access Management (PAM) for critical systems
- Security event logging, correlation & forensic-ready retention
Water & Sewer Treatment: IT support for integrated municipal utilities.
Many Ontario municipal utilities operate electrical distribution alongside water and wastewater treatment. These organizations face compounded regulatory obligations — OEB for electricity, and MOE compliance requirements for water and sewer operations — while running multiple independent SCADA environments that must remain secure and isolated.
Aegisys provides a single accountable IT partner for your entire utility portfolio. We standardize IT infrastructure across your electrical, water, and wastewater operations while maintaining the strict network segmentation and security controls that each system requires independently.
Discuss your utility environmentCross-facility SCADA security
Separate network zones and monitoring for electrical distribution, water treatment, and wastewater systems — with unified security visibility for your IT team.
MOE compliance infrastructure support
Audit-ready logging, access controls, and change management support for water and sewer operations under Ontario environmental regulation.
Remote monitoring & alarm management
24/7 infrastructure monitoring for treatment facility systems, with escalation procedures aligned to your operational team's on-call structure.
Workforce & identity management
Role-based access control and MFA across electrical, water, and wastewater systems — reducing insider risk and supporting audit requirements.
Disaster recovery for all verticals
Tested recovery procedures for CIS, SCADA, and treatment facility systems — with Canadian-hosted backups and documented RTO/RPO targets per environment.
Why LDCs choose Aegisys
Built for the demands of Ontario utility operations.
35+ years of Northstar expertise
Aegisys has partnered with utilities on Northstar CIS and Metersense since 1989 — through every technology evolution. Our models are industry standards.
Canadian data residency. NO exceptions.
Every byte of your utility data stays in our Sudbury, Ontario data centres. Zero foreign jurisdiction exposure — critical for regulated utility environments.
SOC 2 Type II certified
Independently audited with a clean opinion. Our clients get third-party-proven security controls — not promises. Essential for IESO, OEB, and insurance requirements.
IT/OT convergence experience
We understand both the IT and OT worlds. Our team knows how to secure SCADA environments without disrupting the operational continuity LDCs depend on.
Unified IT management
One partner for IT infrastructure, cybersecurity, CIS hosting, smart meter integration, and water/wastewater treatment support. Fewer vendors, clearer accountability.
26+ years serving Ontario
Family-owned, Sudbury-based, and deeply invested in Ontario communities. We've served LDCs, municipalities, and government clients for over 25 years.
Explore related solutions
More from Aegisys for Ontario utilities.
Northstar CIS & Metersense Hosting
Enterprise hosting for Northstar utility systems in certified Canadian infrastructure — with 35+ years of deep platform expertise.
SecureONE Cybersecurity
Aegisys's proprietary layered cybersecurity platform — EDR/XDR, SOC monitoring, incident response, and compliance support.
MyCloud Private Hosting
Fully sovereign Canadian cloud hosting for utility applications, file sharing, and sensitive operational data.
Virtual Penetration Testing
Annual penetration tests to identify exploitable vulnerabilities before attackers do — with utility-relevant threat scenarios.
Disaster Recovery
Tested, monitored DR for utility systems — with custom RTO/RPO targets, automated replication, and Canadian data residency.
Physical Security (Verkada)
Intelligent video surveillance and access control for control rooms, substations, and facility perimeters.
Doc says:
“The smartest thing an LDC can do is treat IT like the critical infrastructure it is — before regulators or attackers force the conversation.”
Proactive IT governance, documented security controls, and tested disaster recovery aren't optional for utilities — they're operational necessities. The OEB and IESO are watching. Cyber insurance underwriters are tightening requirements. And ransomware operators specifically target organizations where downtime creates community impact.
Aegisys helps Ontario LDCs get ahead of these pressures — with audit-ready controls, real-time monitoring, and the experienced team that understands your environment from SCADA to CIS to your front-desk workstation.
Ready to talk about your utility?
Let's assess your IT environment — at no cost.
Our team will review your current IT infrastructure, security posture, and CIS/SCADA environment and deliver a clear, prioritized action plan — free of charge.
About Northstar Utilities: Northstar Utilities software serves electrical utilities with integrated CIS, billing, work management, and AMI analytics. Aegisys is a recognized Northstar technology partner. For more information, visit northstarutilities.com. Aegisys Cloud Solutions is a SOC 2 Type II certified Managed IT, Cybersecurity, and Cloud Hosting provider headquartered in Sudbury, Ontario.