Thinking about switching?
Settled for “good enough” IT? It’s costing you more than you think.
If your current provider keeps you running but never quite gets ahead of the real problems — security, compliance, continuity, strategy — that settled feeling has a name. It’s a depth-of-service gap. We help Ontario businesses switch to Aegisys without the downtime, the surprise invoices, or the vendor hostage situation you’re probably dreading.
The settled feeling is real. And it has a name.
Most businesses don’t leave their IT provider over a single disaster. They leave because of a slow accumulation of “almosts.” Almost responsive. Almost secure. Almost proactive. Almost the depth you need when something genuinely complex happens — a compliance audit, a ransomware near-miss, a cloud migration, a board asking hard questions about risk.
That “settled feeling” — the quiet sense that your MSP is keeping the lights on but doesn’t really have the depth to back your business — is the number one reason new clients come to Aegisys. They felt it for months, sometimes years, before they named it. Often they named it only after an incident their provider handled poorly, or a question their provider couldn’t answer, or a recommendation that never came.
Aegisys exists to close that gap. We are one team, under one roof, never outsourced: managed IT, cybersecurity (SecureONE with 24/7 SOC monitoring), Canadian private cloud and VPS hosting, Microsoft 365, disaster recovery, and virtual CIO advisory — all delivered under a SOC 2 Type II certified controls framework, independently audited with a clean opinion. When something complex happens, you reach specialists who already know your environment — not a generalist queue, not a vendor hand-off, not a ticket that bounces between teams that don’t talk to each other.
Staying with a provider that lacks depth isn’t the safe choice. It’s the risk you’re already carrying. Switching to Aegisys is how you stop carrying it.
Let’s clear up the myths about switching.
You’ve probably heard most of these from your current provider, from a well-meaning colleague, or from that voice in your head that says switching is more trouble than it’s worth. Here’s what’s actually true — from a team that has moved hundreds of clients without the drama.
“Migrating a VPS — or moving to a Canadian cloud — is expensive.”
A standard migration is included in a managed Aegisys plan. No separate migration invoice, no surprise labour line, no “project fee” that appears after the work is done. Everything is quoted up front, in Canadian dollars, with no foreign-currency surprises at month-end.
“You’ll have downtime during the move.”
Migrations happen in a scheduled, coordinated maintenance window. We stand up the new environment, replicate and validate your data, and cut over only when everything matches. Cutover is scheduled — not an open-ended outage you're left to explain to your users.
“You’ll lose your data or have to rebuild from scratch.”
We migrate your existing servers — operating system, applications, configurations, and data — not a rebuild. A faithful copy of what you already have, hardened with SOC 2 controls, on 100% Canadian infrastructure in our own Sudbury data centres.
“We’ll lose features moving off the big US cloud.”
The real difference isn't capability — it's data residency and sovereignty. Your workloads run on enterprise-grade infrastructure, with every byte staying in Canada, under Canadian law, with zero foreign jurisdiction exposure. For most Ontario businesses, that's an upgrade, not a compromise.
“My current provider won’t help us leave.”
This is real, and it happens more than we'd like. Some providers drag their feet on access, credentials, release forms, and documentation — and it makes migration harder for you and for us. We've dealt with it enough to have a playbook. We tell you exactly what to request, help you ask for it the right way, and work with whatever access we receive. You shouldn't be held hostage by a vendor you're already leaving.
“You’ll just be locked in again.”
You own your data. Full root and admin access, full documentation, and a clear exit path from day one. Staying with Aegisys is a choice, not a trap. Our clients have stayed with us on average at least 6.5 years — and have never left their secure segmented solutions.
“Switching MSPs is too disruptive.”
Onboarding is planned in phases with weekly check-ins through your first month, and typical go-live happens in 48–72 hours. The disruption risk isn't in moving — it's in staying with a provider that lacks the depth to back you when something real happens.
“We’re too small for managed IT.”
Our clients range from 1–2 users to 500+. We right-size every plan to your budget and your environment — no padding, no enterprise pricing forced onto a small team. If you're big enough to rely on your technology, you're big enough for Aegisys.
“Our current IT person handles things fine.”
Good — then hybrid support makes them better. Aegisys co-managed IT levels up your existing coverage rather than replacing it, filling the gaps one person can't hold alone: after-hours and vacation coverage, security and compliance depth, cloud architecture, and disaster recovery. Your IT person keeps doing what they do well, and gains standalone access to the full Aegisys knowledge pool — a SOC 2 certified team of specialists across managed IT, cybersecurity (SecureONE + 24/7 SOC), Canadian cloud and VPS, Microsoft 365, DR, and virtual CIO advisory. It's added depth and a safety net, not a hand-off.
What a migration to Aegisys actually looks like.
No mystery, no jargon, no “trust us.” Here’s the path from your first call to stable, supported, SOC 2-hardened operations — step by step.
- 1
Scope call
A 30–60 minute conversation about your current environment, what's working, what isn't, and what you need from your next provider. We'll ask for a list of servers, key applications, licensing, and any known constraints. No pressure, no sales theatre — just an honest scope.
- 2
Plan
We build a written migration plan: what moves, in what order, on what schedule, with what access we need from your current provider. You see the plan before anything happens. You approve it.
- 3
Stand up the new environment
We provision your Aegisys environment — managed IT onboarding, SecureONE cybersecurity, Canadian cloud or VPS hosting, Microsoft 365 — in parallel with your existing setup. Nothing cuts over yet.
- 4
Replicate and validate data
We replicate your servers, data, and configurations into the new environment and validate that everything matches — byte for byte, app for app. We don't cut over until the new environment is a faithful, verified copy.
- 5
Scheduled cutover
In a coordinated maintenance window you've approved in advance, we cut over. Your users come online in the new environment with the same logins, the same data, the same applications — now on 100% Canadian infrastructure, monitored 24/7 by our SOC.
- 6
Post-move support
Weekly check-ins through your first month. A dedicated technician who knows your environment (our Hero Support model — technician continuity, not a ticket queue). After the first month, we settle into your normal cadence: quarterly business reviews, monthly reporting, and 24/7 monitoring.
What’s included in your migration.
- Standard migration work, included in your managed Aegisys plan — no separate migration invoice, no surprise project fee
- Full documentation of your new environment — servers, configs, credentials, licensing, network topology
- SOC 2 Type II hardening applied from day one — EDR/XDR, access controls, monitoring, logging
- 100% Canadian data residency in our own Sudbury data centres — zero foreign jurisdiction exposure
- 24/7 SOC monitoring and Hero Support active from cutover — not a ramp-up, full coverage from day one
- Weekly check-ins through your first month, with a dedicated technician who knows your environment
- A clear, written exit path — your data, your root access, your documentation, your choice to stay
Why Aegisys.
The depth you may have been missing — proven, certified, and under one roof.
SOC 2 Type II certified
Independently audited with a clean opinion. We're in the top 5% of MSPs globally who can make that claim — third-party-proven controls, not promises.
100% Canadian data residency*
Your data lives in our own data centres in Sudbury, Ontario. Zero foreign jurisdiction exposure. Sovereignty isn't a feature we sell; it's the way we've operated since 1999.
300+ clients. 95%+ retention.
6.5-year average tenure. Roughly 65% have been with us for more than 10 years. Some since we opened our doors. Clients stay because it works.
24/7 in-house support
Never outsourced, never offshored. When you call, you reach our team — the same team that knows your environment. Hero Support means technician continuity, not a ticket queue.
One team, under one roof
Managed IT, SecureONE cybersecurity with 24/7 SOC, Canadian private cloud and VPS, Microsoft 365, disaster recovery, and virtual CIO advisory — all under the same SOC 2 controls, all delivered by the same team.
Family-owned since 1999
Headquartered in Sudbury, with satellite offices in Brockville and Newmarket. We've been here for 26 years. We plan to be here for many more.
Doc says
The hardest part of switching providers isn’t the migration. It’s the phone call — the one where you tell your current MSP you’re leaving. I’ve walked a lot of clients through that moment, and I’ll tell you what I tell every one of them: if your provider responds to that call by inflating the migration cost, exaggerating the downtime risk, or suddenly withholding access to your own systems, that’s a relationship problem — not a technical one. A provider worth keeping would wish you well and hand over your credentials cleanly. A provider who tries to scare you into staying has just told you everything you need to know about why you’re leaving. We’ll help you make the call. We’ll help you ask for what you need. And we’ll be on the other side of it, ready to move you forward.
Get a free migration scopeFrequently asked questions about switching to Aegisys.
How long does a migration to Aegisys take?
Typical go-live is 48–72 hours after the plan is approved, though more complex environments can take a few weeks. The scope call gives us what we need to give you a realistic timeline in writing before anything starts.
Will there be downtime during the migration?
Cutover happens in a scheduled, coordinated maintenance window. We stand up the new environment, replicate and validate your data, and cut over only when everything matches. You'll know the window in advance, your users will know, and we're on the line with you through it.
Is migration really included? Do I pay extra for it?
A standard migration is included in a managed Aegisys plan. No separate migration invoice, no surprise labour line, no project fee. Everything is quoted up front in Canadian dollars.
What if my current provider won't give us access or release our data?
We've seen this enough to have a playbook. We tell you exactly what to request, help you ask for it the right way, and work with whatever access we receive. If a provider tries to hold your data or credentials hostage, that's a relationship problem on their end — not a technical blocker on ours. In most cases, a clear written request from you unlocks what we need.
What sizes of business does Aegisys support?
Clients range from 1–2 users to 500+. We right-size every plan to your environment and your budget. Our sweet spot is 5–200 users, but we work with organizations well outside that range — especially in regulated industries, First Nations organizations, and municipal government.
Is there a lock-in contract?
No. You own your data, with full root and admin access, full documentation, and a clear exit path from day one. Staying with Aegisys is a choice. Our clients have stayed with us on average at least 6.5 years, and have never left their secure segmented solutions. They stay because it works, not because they can't leave.
What happens to our existing Barracuda and Microsoft 365 licenses?
We're a Microsoft Solutions Partner and a Barracuda partner — we can take over licensing, renewals, and management of both, often without disruption. In most cases your existing licenses carry over cleanly. We'll sort the specifics during the scope call.
How do I start?
Book a free migration scope call. Thirty to sixty minutes, no obligation. We'll talk through your current setup, what's not working, and what you need from your next provider. If Aegisys is a fit, we'll write you a plan. If it isn't, we'll tell you — and point you toward someone who is.
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Stop settling. Start switching.
If your current IT provider keeps you running but never gets ahead of the real problems, the cost of staying is already on your books — you just can’t see it on an invoice. A 30-minute scope call is the only thing between you and a clear, written migration plan. No pressure, no obligation, no surprise fees down the line.
48–72 hr
typical go-live
300+
clients served
95%+
retention