24/7 Security Operations Centre
When a threat hits at 2 AM, who actually responds — and how fast?
Most businesses find out about an attack hours after the damage is done. Aegisys’s 24/7 SOC closes that gap: automated detection, containment, and ransomware rollback that turns a potential disaster into a contained incident — delivered through our Barracuda and RocketCyber SOC partnerships, coordinated and owned by Aegisys alongside our in-house Hero Support team.
Doc says:
“A SOC isn’t a room full of screens. It’s a promise that someone is watching — and that when something moves, it gets stopped before it spreads.”
Here’s how our SOC actually works, what it catches, how fast it responds, and why the pairing with Hero Support is what makes it genuinely different.
What a SOC actually does
A Security Operations Centre is your always-on eyes and response team
A SOC is the combination of people, tooling, and process that watches your environment around the clock, separates real threats from noise, and acts on the real ones — fast. Without one, you’re relying on an alert someone has to notice during business hours. With one, threats are detected and contained while you sleep.
Aegisys’s SOC is delivered through our Barracuda and RocketCyber partnerships — specialist SOC providers whose analysts and tooling back our platform — and coordinated and owned by Aegisys. We configure and tune the detection, manage the response, and stand behind the outcome with SOC 2 Type II controls. You never have to figure out which vendor to call. You call Aegisys.
Endpoints & servers
Every workstation and server watched for ransomware, malware, and suspicious behavior.
Network traffic
Anomalous traffic, lateral movement, and command-and-control activity flagged in real time.
Email & phishing
Inbound email scanned for phishing, malicious attachments, and impersonation attempts.
Cloud workloads
Cloud infrastructure and Microsoft 365 activity monitored for compromise and misuse.
One coordinated force
Together, we defend as SecureONE.
We leverage around-the-clock security expert teams from our Barracuda and RocketCyber partnerships — alongside Aegisys’s in-house engineers and Hero Support — so your business is defended by one coordinated force under one name, with one accountable owner. No hand-offs. No gaps. Just SecureONE.
Best of both worlds
Partner-grade SOC. Sovereign data control.
Most providers make you choose: a partner SOC for 24/7 expertise or Canadian data sovereignty. SecureONE gives you both. Around-the-clock expert teams from our Barracuda and RocketCyber partnerships do the watching — while local aggregation keeps your raw logs (internal URLs, device names, traffic patterns) inside Aegisys boundaries in our Sudbury, Ontario data centres, TLS-encrypted, with zero foreign jurisdiction exposure.
You get the scale of a partner SOC and the sovereignty of Aegisys-owned Canadian infrastructure — together, under one accountable name.
Partner-grade 24/7 expertise
Barracuda and RocketCyber SOC analysts and tooling watch your environment around the clock — coordinated, tuned, and owned by Aegisys. Specialist capability without staffing it yourself.
Sovereign Canadian data
An Aegisys agent acts as your on-premise server. Raw logs stay within Aegisys boundaries, TLS-encrypted, never facing foreign jurisdiction. Critical for First Nations, healthcare, government, and regulated industries.
Beyond monitoring
The SOC doesn’t just watch. It ends threats — fast.
Most security operations centres stop at alerting: a threat lands in an email queue and waits for someone to read it and remediate. Hours pass. Damage spreads. Ours is different. Our SOC has the authority and the automated playbooks to act on a confirmed threat the moment it’s identified — contain it, neutralize it, and close it out — not just flag it for later.
And it’s bespoke per client. We tune the response workflows to your environment, your risk tolerance, and your preferences — what gets auto-contained, what escalates to a human first, who gets notified, and how. You set the rules of engagement; the SOC executes them consistently, 24/7.
Example: a phishing threat is detected in a user’s inbox. Instead of sitting in an alert queue waiting for someone to read and remediate it, the SOC’s workflow automatically quarantines the message, pulls every copy across your environment, blocks the sender and domain, and notifies you — in minutes, at 2 a.m. if that’s when it lands. No waiting. No reading required.
Alert-and-wait vs. act-and-end
Typical SOC
Detects → raises an alert → waits for a human to read, triage, and remediate. Threats sit in queues. Response depends on who’s at the keyboard.
Aegisys SOC
Detects → acts on your pre-agreed workflow → contains, neutralizes, and closes the threat — then notifies you. Bespoke to your requirements, executed 24/7.
Workflows are configured during onboarding and tunable anytime — auto-contain, escalate-first, or notify-only per threat type and severity.
Automated response
From threat to remediation — in minutes, not hours
The gap between “detected” and “contained” is where breaches happen. Our SOAR (security orchestration, automation, and response) playbooks close that gap automatically — so the first move on a threat isn’t a phone tree, it’s an action.
Detect
Barracuda XDR and RocketCyber MDR correlate signals across endpoints, network, email, and cloud. A threat is confirmed — not just a false-positive alert.
Contain
SOAR playbooks fire automatically: isolate the compromised endpoint, revoke rogue sessions, update firewall rules, and block malicious IPs across your environment.
Roll back
If ransomware encrypted data, the platform rolls affected systems back to a known-good state from protected backups — hours, not weeks.
Remediate & report
Aegisys Hero Support takes over: communicates with you, closes the root-cause gap, and delivers a post-incident report aligned to SOC 2.
The point of automating response
Humans are slow at 2 a.m.; automation isn’t. By the time an engineer is on the phone, the immediate threat is already isolated — so the human work goes into investigation and remediation, not panic.
Ransomware rollback
Ransomware gets through? We roll it back — automatically.
Most MDR solutions detect ransomware. Ours goes further: when encryption is confirmed, the platform can automatically roll affected systems back to a known-good state from protected backups — restoring files and configurations to a point before the attack began.
- Restore encrypted files and configs to a pre-attack state
- Hours of downtime instead of days or weeks of rebuilding
- Minimal data loss, verified against protected backups
- Human validation and root-cause closure by Aegisys Hero Support
Without rollback vs. with rollback
Typical MDR
Detects the attack → alerts a human → you rebuild from scratch. Days to weeks of downtime. Often significant data loss.
Aegisys SOC
Detects the attack → auto-contains → rolls back to known-good state. Hours, not weeks. Minimal data loss, verified.
The Aegisys difference
The SOC and Hero Support work side by side, 24/7
Here’s what makes this genuinely different from buying a SOC from one vendor and IT support from another. The SOC detects and contains. Hero Support owns your relationship, communicates with you, handles the broader IT impact, and drives remediation to completion. Both report through Aegisys under one SOC 2 Type II controls framework — so there’s no finger-pointing between a security vendor and an IT provider. One accountable team owns the entire outcome.
The SOC
- Watches endpoints, network, email, and cloud 24/7/365
- Confirms real threats and filters out false positives
- Auto-contains: isolates endpoints, updates firewall rules, blocks malicious IPs
- Triggers ransomware rollback when encryption is detected
- Delivered through Barracuda and RocketCyber partnerships
Hero Support
- In-house Aegisys team, based in Sudbury, Ontario — never outsourced
- Owns the client relationship and communicates with you throughout
- Handles the broader IT impact beyond the contained threat
- Closes the root-cause gap so it doesn’t happen again
- Delivers post-incident reporting aligned to SOC 2
Most providers hand off between a security vendor and an IT provider — and minutes turn into hours while they sort out who owns what. At Aegisys, the SOC and Hero Support are coordinated under one roof, so response happens as one motion and you always know who’s handling it.
Proof, not promises
Why you can trust this SOC
SOC 2 Type II
Independently audited with a clean opinion — top 5% of MSPs globally. Our controls are verified, not just claimed.
24/7/365
Real monitoring around the clock. Threats don’t keep business hours — neither does the SOC.
100% Canadian
Local aggregation keeps raw logs (internal URLs, device names, traffic patterns) within Aegisys boundaries in Sudbury, ON — TLS-encrypted, zero foreign jurisdiction exposure. Critical for First Nations, healthcare, government, and regulated industries.
SOC services — FAQ
Does Aegisys run its own in-house SOC?
Aegisys coordinates and owns the outcome, with 24/7 SOC monitoring delivered through our Barracuda and RocketCyber SOC partnerships. We configure, tune, and manage the platform on your behalf, and our in-house Hero Support team works side by side with the SOC so detection, containment, and remediation happen as one coordinated response — not a vendor hand-off. You get partner-grade SOC capability with Aegisys as the single accountable owner.
What is ransomware rollback and how does it work?
Ransomware rollback is an automated recovery capability. When ransomware is detected, our XDR platform can automatically roll infected systems back to a known-good state from protected backups — restoring files and configurations to a point before the encryption began. Instead of rebuilding from scratch over days or weeks, you're back in hours, often with minimal data loss. It's the difference between a contained incident and a business-wide outage.
How fast does the SOC respond to a threat?
Detection-to-containment happens in minutes, not hours. Automated SOAR playbooks isolate compromised endpoints, update firewall rules, and block malicious IPs the moment a threat is confirmed — before a human even picks up the phone. Human-driven investigation and remediation follow immediately, coordinated with Aegisys Hero Support so you always know who's handling what.
How does the SOC work with Aegisys Hero Support?
They work side by side, 24/7. The SOC detects and contains threats; Hero Support owns the client relationship, communicates with you, handles the broader IT impact, and drives remediation to completion. Because both report through Aegisys under one SOC 2 Type II controls framework, there's no finger-pointing between a security vendor and an IT provider — one accountable team owns the entire outcome.
What does the SOC monitor?
Endpoints (workstations and servers), network traffic, email and phishing, cloud workloads, and logs — correlated in one view so threats that cross layers don't slip through. Monitoring is backed by Barracuda XDR and RocketCyber MDR, tuned and managed by Aegisys. Crucially, SecureONE uses local aggregation: an Aegisys agent acts as your on-premise server, so raw log files (internal URLs, device names, traffic patterns) stay within Aegisys boundaries in our Canadian data centres, with all syslog parsing over strict TLS and explicit architectural controls — so you get partner-grade 24/7 expertise without your raw logs facing foreign jurisdiction exposure.
Keep exploring
Go deeper on the SOC and what’s around it
SecureONE platform
The proprietary XDR stack that powers detection and response.
Learn moreSecureONE vs. generic MDR
A side-by-side comparison of what you get with each approach.
Learn moreManaged Detection & Response
24/7 threat detection and response across endpoints, network, and cloud.
Learn moreBackup & Disaster Recovery
The tested backup and RTO/RPO backbone that makes rollback possible.
Learn moreDoc’s Toolkit
Every tool we deploy, monitor, and stand behind — and what each one fixes.
Learn moreOur vendor partners
Barracuda, RocketCyber, Microsoft, and the partners behind our stack.
Learn moreFind out exactly where you're exposed — before someone else does.
Our free cybersecurity risk assessment takes under an hour. You'll walk away with a clear picture of your security gaps, your biggest compliance risks, and a prioritized list of what to fix first.
Doc says:
“The biggest vulnerabilities are usually hiding in the most obvious places. Let's find yours first.”
Prefer email?
[email protected]Headquarters
Sudbury, Ontario
7-598 Falconbridge Road, P3A 5K6